Last updated: August 17, 2026
This Privacy Policy explains how Burial Helpline, operated by CallBound Media ("we," "us," or "our"), collects, uses, and shares your personal information. This site is an advertising platform, and this policy should be read together with our Terms & Conditions.
Burial Helpline collects personal information in two main ways:
Information you provide directly: This may include personally identifying data, demographic information (such as age and state of residence), health-related information, and contact information (such as your telephone number). In most cases, our partners collect this information directly from you.
Automatically collected information: When you visit our site, we may automatically collect certain technical data such as your IP address, device information, browser type, and browsing activity within the site. We and our partners may collect this information using cookies, pixels, tags, and similar technologies, including tools provided by advertising and analytics platforms and our call-tracking providers.
We process your personal information for the following purposes:
By calling a number listed on this site, or by submitting your information, you agree that we and our licensed agent partners may contact you by telephone at the number you provide, including for marketing purposes, and including through the use of automated technology or prerecorded messages where permitted by law. Consent is not a condition of purchasing any product or service. Message and data rates may apply. You may opt out of marketing contact at any time as described below.
Call recording and tracking. Calls made to or from numbers associated with this site may be recorded, monitored, and tracked for quality, training, compliance, billing, and attribution purposes. We and our call-tracking providers may assign and use unique telephone numbers to measure which advertisements generated a call.
We retain your personal information for as long as you use our services and for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer needed for these purposes, we securely delete it.
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of Internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We may share your personal information with the following categories of third parties:
Third-party websites: Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
Mergers and acquisitions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Our site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are under 18, you should use this site only under the supervision of a parent or legal guardian.
Depending on your place of residence, you may have the following rights regarding your personal information:
To exercise any of the rights described above, you may contact us through the contact form on our website. We may ask you to verify your identity before processing your request. You may also authorize an agent to act on your behalf, provided they supply the necessary documentation.
California residents: You have the right to opt out of the "sale" or "sharing" of your personal information as defined by the California Consumer Privacy Act (CCPA/CPRA). You may also request, under the "Shine the Light" law, a list of categories of personal information shared with third parties for direct marketing purposes.
Colorado, Connecticut, Utah, Virginia, and other states with applicable laws: You have the right to opt out of targeted advertising and the sale of personal data, and to appeal any decision we make regarding your privacy rights. To exercise these rights, contact us through the form on our site.
We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on this page with a revised update date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or the handling of your personal information, you may contact us through our website. We will do our best to respond to your inquiry within a reasonable timeframe.