Burial Helpline collects personal information in two main ways:
Information you provide directly: This may include personally identifying data, demographic information (such as age and state of residence), health-related data, and contact information. In most cases, our partners collect this information directly from you.
Automatically collected information: When you visit our site, we may automatically collect certain technical data such as your IP address, device information, browser type, and browsing history within the site.
We process your personal information for the following purposes:
We retain your personal information for as long as you use our services and for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer needed for these purposes, we securely delete it.
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, or disclosure. However, no method of Internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We may share your personal information with the following categories of third parties:
Third-party websites: Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
Mergers and acquisitions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
Our site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If you are under 18, you should use this site only under the supervision of a parent or legal guardian.
Depending on your place of residence, you may have the following rights regarding your personal information:
To exercise any of the rights described above, you may contact us through the contact form on our website. We may ask you to verify your identity before processing your request. You may also authorize an agent to act on your behalf, provided they supply the necessary documentation.
California residents: You have the right to opt out of the "sale" of your personal information as defined by the California Consumer Privacy Act (CCPA). You may also request, under the "Shine the Light" law, a list of categories of personal information shared with third parties for direct marketing purposes.
Colorado, Connecticut, Utah, and Virginia residents: You have the right to opt out of targeted advertising and to appeal any decision we make regarding your privacy rights. To exercise these rights, contact us through the form on our site.
We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on this page with a revised update date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or the handling of your personal information, you may contact us through our website. We will do our best to respond to your inquiry within a reasonable timeframe.